On December 9, 2017, the opening ceremony of the Beihai Tourism Hotel Industry Room Service Skill Training Course was held at Beihai Vocational College. A total of two days of training time were attended by the chiefs of the Butler Department of Manhattan Hotel in the North Sea. The Beihai Vocational College hotel management professional team teachers gave professional guidance to the trainees. The representatives from the rooms of all star-rated hotels conducted exchanges and studies together, which greatly improved the quality and skills of Beihai’s tourist hotel industry practitioners, and provided tourism for Beihai City. The improvement of service levels has played a catalytic role.
The main contents of the training are hotel room service procedures and standards, hotel room service skills training, room department management practices, room service etiquette norms, and tea skills training. In the classroom, teachers started with case studies and shared their many years of experience. They are both easy to understand and lively and interesting. The students actively asked questions and the classroom atmosphere was warm.
The foreman of the Beihai Manhattan Hotel Management Department has gained new understanding of hotel management procedures, service skills, and etiquette specifications through such professional training. They all expressed that they would closely link their posts, establish standards, and practice skills in their future work. , Keep improving, become a professional and skilled tradesman, and this training and learning experience is taught in the team, to enhance the overall skills of the team of butlers, to do a good job for the customer to do a solid preparation.