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HC Network interview - Manhattan Scott Yen: practice internal strength, seize the opportunity

Nov. 22,2017   17:13 PM

 In 2017, China's hotel industry ushered in the development of spring, the entire market continues to pick up. Manhattan Group after years of hard work, finally seized the opportunity to meet the development trend in the Chinese hotel market to create its own world.
  Jinjiang exhibition site, HC Hotel Network reporter for the Singapore Manhattan Hotel Management Co., Ltd. Chief Operating Officer Mr. Yan Wei exclusive interview with everyone about the hotel's future development, as well as the Manhattan Hotel Management Group.

Practice internal strength, Accumulate

In 1992, Manhattan Group entered the Chinese market. From the initial investment hotel to take over the project now, there have been more than 20 years. In recent years, Manhattan set up a wine company team in Singapore, gradually radiating talents to China and strengthening the construction of talent echelon. Now is the eyes on the brand promotion above, in advertising, internal quality control and other aspects have stepped up efforts. In the era of competition in the hotel industry group, has achieved good results, thanks to Manhattan accumulated in the Chinese market for many years precipitation.

Man Li: standardization and affection

Manhattan during the exhibition main push under the brand "Manli Hotel." Located in the mid-end market, Muli is oriented toward the younger generation after 80 and 90 years. It is based on the concept of science and technology, high efficiency, humanity and health. It integrates internationalized and standardized management mode and domestic affection mode, simplifies, Scientific and technological design style, more in line with the preferences of young people and needs.
The goal of "One City One Shop" makes Manli unique in the design of rooms. Each to a city, Manli will be decorated with local characteristics. However, in addition to the local characteristics of the elements, each room will have a blank wall, allowing guests to freely play, graffiti, writing, photos, leave their footprints in Manli.
In addition to technology, intelligence, Manli more hope that guests can feel right here. Mr. Yan Wei said that the hotel remains unchanged from the most fundamental point, or service. Manli provides guests with handyphone to carry around, which is equivalent to a mobile WIFI, allowing guests free Internet access anytime, anywhere. The 24-hour bar is free to relax. The open shared office can help business professionals with office needs Office, and equipped with free use of Apple computers, to speed Internet access, for business people to provide more efficient and convenient service.

Increase revenue and reduce expenditure

Manhattan membership system is very complete, in addition to a number of large enterprises with China Eastern Airlines, China Southern Airlines, China Telecom and other members to expand cooperation, Manhattan CRS and PMS will also be a comprehensive upgrade, focusing on customer information to the central reservation system to members more preferential policies . Manhattan now has a monthly increase in the number of new members of the geometric increase of more than 50% compared with the same period last year.
Manhattan also showed its uniqueness in controlling human costs. Before the preparation of each hotel staff need to be well reported by the Group co-ordination. In a good competitor analysis, labor cost analysis and other work, and then set the wage. A high degree of control staff, as far as possible for the owners to save costs and enhance the satisfaction of the owners.
Manhattan itself also has a mature set of mining network, the use of standardized management of foreign countries. Gathering network suppliers in the threshold is very high, and Manhattan did zero tolerance for its mistakes to ensure that the interests of the owners are not compromised. Owners through the acquisition of Manhattan Jicai network products, is definitely value for money. At the same time as a result of network payments generated by the treasury, the owners can bring financial support.
Mr. Yan Wei said that after the bottom of last year, this year's hotel industry ushered in warmer. The future of Manhattan will continue to seize the opportunity to improve internal strength, increase hotel group development.

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