A few days before the net exposure of a customer Ctrip set in Zhenjiang hotel that ordered the hotel thing, the disclosure of the incident by fermentation and point to some of the lawyers with theory, instantaneous industry has set off a hotel booking platform, lively topic of business competition, according to the customer, hotel and hotel employees three the position of an objective view of this event, the hotel is not true and false, only the service and quality!

Throughout the development of the hotel industry China for nearly thirty years, as the hotel industry in the rapid development of people glad Chinese even some aspects beyond the foreign hotel industry development speed. From star to fast, to the theme from the business, from a holiday apartment to promote, every reform cannot do without industry, on the basis of lead China hotel development characteristics, but also guide the consumer's view, this is the pride of the industry achievements. Whether hotel group cooperation, merger, reorganization or derived from the third party service platform merger, holding each other, with the aim of expanding its business empire at the same time, also in the spur and enhance the quality of hotel also, in enhancing the customer experience a sense of comfort, also in the development of a new path of customer consumption potential and exploration in the mining industry. Consumers pay more and more attention and hope for heart or beyond expectations of the hotel Consumption, quality and service is the most intuitive performance of the customer satisfaction index of two hundred yuan, the Traders Hotel can let you enjoy the warmth and courtesy, so it will benefit and reputation is not good? On the other hand, thousands of yuan of consumption if only the cold star hotel of occupation greetings, then tourists will not decline? Hotel not true or false, only the service and quality!
Ctrip is a booking platform, it is only the basic duty of care, no qualification and critical conditions for the hotel, if required to file the relevant business documents, the market does not constitute a malicious competition, need to court. But if the customer position, booking and the actual product discrepancy and customers recognized only in mind the hotel brand, you can apply to the reservation platform for exchange, refund or cancel to stay, but not subjective judgment is false if the hotel hotel, hotel style decoration, facilities, price and brand chain stores the same, it is the business of plagiarism and imitation of the problem, the two sides store or the courts to deal with the most well, but if the store provides service and quality is not compromised, so for consumers but can not use fake hotel to do judgment.
The size of each of the provinces where the hotel the hotel name with the words sound too many to count, or more different words less words identical names exist, as long as the formalities of legitimate business, there is no false Hotel, but the existence of malicious competition, in addition to the need to confuse the public, the relevant departments of supervision, booking platform identification guide the responsibility, but more consumers need their cautious identification.
The core products of the hotel sell service, which is the prerequisite for the survival and development of the hotel. In order to promote the orderly development of the industry, each hotel has the responsibility to strengthen quality management and continuously upgrade services, hotel investors with its loopholes in confuse the public, rather than in improving the reputation and quality of the hotel to use their brains, create a the quality of service quality, reputation of the hotel, this is the toughest cage off the weapon, but also the best to promote the healthy development of the industry promoters!