The internship has transformed me from a student to a corporate employee, from the campus to the community. When I first started internship at the front desk, I was full of curiosity about all things. Imagine that the job is very easy. You just have to smile and move your head. In later practical work, I discovered that everything was not as simple as I wanted to. It took eight hours to get to work once a day. When I was busy, I couldn’t attend to dinner. Not only that, my head had to run at a high speed to deal with and resolve guests. Various issues raised. I remember one time, in a busy work, I ignored a guest and caused the guest to preach to me. After I finished the handover work, I solemnly wept in the lounge. After the leadership and education of the department leaders, I know that the attitude of the guests depends on our services. In the future work, I firmly believe that as long as I use sincerity and treat my guests like my friends and relatives, the guests will be touched by our sincere service.
During the internship, what benefited me most was the experience of the hotel's star rating review. I am honored to participate in and contribute my own contribution. In this re-evaluation, I served as reception for the 27-story executive lounge. I remember that one night at about 10:00, the star judges and the hotel leaders came together on the 27th floor. I got up and said hello to the leaders and then led them to the conference room. Together with my colleagues in the Western foods, I will prepare good tea for the leaders and prepare for the time. During this period, my heart was very nervous. I was afraid I was not half professional. I was even more worried that I was not professional enough. However, I secretly told myself that I can, until now, think of it as if it was yesterday. I am very pleased to have successfully completed leadership. Describe the task.
It has been almost five months since I joined the new Taoyuan family internship. I have learned a lot during this time, and I have improved my professional skills while also honing my character. Both ideological and professional qualities have been greatly improved, but I know that I still have to make progress and I cannot stand still. To be more responsible and responsible for the work, not afraid of suffering, not tired, to provide customers with better service, I firmly believe that our efforts will in exchange for a better tomorrow! Feelings, our enthusiasm is everywhere.